fbpx

Shipping & Delivery

A human will answer your call immediately!

We let you know exactly where and when your product will be delivered.

And our no-hassle shipping policy means we will replace any order that doesn’t arrive in perfect condition.

Boom! We were on this easy thing way before the Staples button.

“Tell us exactly where you want it delivered, and we’ll make it happen.” Carrie Hammond – Inside Sales

PACKAGING

Standard cabinets (want it configured?) are packaged in clear shrink wrap with cardboard corners and secured to a pallet—ready to ship in 24-48 hours ARO. Need something special? We can do it:

  • Pallets with fold-up ramps
  • Shock pallets to protect rack mount equipment during shipping
  • Specialty crates for increased protection
  • Bulk packing of small parts to eliminate extra boxes
  • Pallet free and/or blanket wrapped for a “green” solution

FREIGHT HANDLING OPTIONS

Cabinets can cost thousands of dollars and shipping isn’t always a cheap date; give your freight an “insurance policy” by using our No-Hassle Freight Protection:

  • Great Lakes will choose a reputable carrier to deliver your product
  • Inspect your order within 72 hours to identify any damages that may exist
  • Give us a call and we’ll take financial responsibility to replace and ship new parts
  • No questions asked
  • No cost to you
Note: Other freight options allow you to specify a carrier; see General Policies: Freight Handling Options.

DESTINATION DETAILS

Avoid a delivery delay by working out the details with us:

  • Route specific concerns including non-commercial delivery, overhead clearances, weight restrictions, or road construction
  • Arrival on specific days or timeframes
  • Secure areas (government, military, schools) that may require driver clearances
  • Major metropolitan area that restrict freight transportation during certain days/times
  • Overseas destinations that require certificates of origin, custom certificates, etc.

UPON DELIVERY

Choose a delivery service that works for you. We can drop it off and you move it. Or have a bad back? We’ll move freight for you.

Dock-To-Dock

  • Carrier pulls up to the dock and removes freight from the truck; freight is left at the receiving area

Liftgate Service

  • A small platform is installed on the rear of the delivery truck and used to lower freight to ground level (when a dock is not available); freight is left at the receiving area

Standard Inside Delivery

  • Freight is delivered to a designated area (no steps) and/or up a freight elevator without having to reposition or physically lift the freight

White Glove Inside Delivery

  • Freight must go upstairs, there is limited access to the delivery point, or freight must be physically lifted/turned
  • Requests such as packaging removed from the product; packaging disposal of offsite; or the facility floor must be protected from moving equipment
  • Delivery is coordinated with a reputable freight moving company to facilitate white glove requests
  • Shipping and delivery restrictions may apply; please see terms and conditions
  • Shipping in 24-48 hours ARO

  • No-hassle freight protection

  • Delivered to exact destination

  • White glove inside delivery service